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How to Fix Brother Printer Offline Error in Windows 10?

How to Fix Brother Printer Offline Error in Windows 10?

Estimated Read Time : 08 Min

May 28, 2021 Admin

Well, if you are reading this blog, then it means that you are also facing the Brother printer offline error problem in Windows 10. Although it is not a common problem and arises once in a while, this error may become frustrating when the users don’t know how to get this problem resolved. This blog post will provide you with all the necessary information about how to fix brother printer offline error in windows 10. So, if you also want to resolve this problem, stay tuned and read this blog post until the last word.

Why the Brother Printer Offline Error in Windows 10 arises?

Let’s look at the list of possible reasons why the Brother printer offline error in windows 10 arises.

  • A stuck paper sheet in the printer’s input tray.
  • Empty or fake ink cartridges can also be a reason why the problem arises.
  • When you have not set the Brother printer as the default printer on your PC.
  • Incorrect or wrong printer settings.
  • The printer’s offline mode feature is turned on.
  • When the printer’s driver is corrupted or outdated.
  • An already pending print job command can also lead to the occurrence of an offline error.

That’s all with the most common reasons due to why the error state problem arises.

How to Fix Brother Printer Offline Error in Windows 10?

After a clear understanding of why the problem arises, let’s look at the tried and tested solutions you can easily follow to resolve the offline error in the Brother printer.

Solution 1. Set the Brother Printer as Default Printer

The first recommended solution that can be followed to resolve the offline error in the Brother printer is to set the Brother printer as the default printer on your PC. So, here are the steps that you can easily follow to get the task accomplished.

  • First of all, open the windows run command by pressing the “Windows + R” keys together.
  • Thereon, in the search box, type “Control Panel” in the insert box and then click on the “OK” option.
  • It will now redirect you to the control panel page of your PC.
  • Thereafter, click on the “Devices and Printers” option.
  • After that, you will be able to see all the connected printers.
  • Thereon, right-click on your Brother printer and then click on the “Set as default Printer” option.

You have now successfully set up your Brother printer as the default one. Now, try to take a sample print test and examine if the error has been resolved or not. In case the error persists, move on to the next solution.

Solution 2. Cancel All The Pending Print Jobs

If a pending print job is stuck in the middle of the process, it might lead to the Brother Printer offline error in Windows 10. In that scenario, you can resolve this problem by canceling all the pending print jobs.

  • So, given below are the steps that you can easily follow to cancel all the pending print jobs in your Brother printer.
  • Firstly, navigate to the windows control panel settings on your PC.
  • Thereon, click on the ‘Devices and Printers’ option.
  • After that, right-click on your Brother printer model number.
  • Now, click on the ‘See What’s Printing’ option.
  • Then click on the ‘Printer’ tab option.
  • Moving ahead, click on the ‘Cancel All Documents’ option.
  • If you are not able to perform a click on the ‘Cancel All Documents’ option, then you have to click on the ‘Open as Administrator’ option.
  • Then provide the login credentials of the administrator account and then click on the ‘Yes’ option.

The Brother printer offline error will must be resolved by following this method. In case, if the offline error still exists, don’t panic and jump on to the next remedy.

Solution 3. Uncheck the Use Printer Offline Option

Another foremost thing to do when facing the offline error in brother printer is to uncheck the ‘Use Printer Offline’ feature.
This solution can mostly help you to get rid of the problem. So, here are the steps that you can easily follow to uncheck the offline printer option.

  • The initial step is to go to your PC’s windows control panel page.
  • After that, search and click on the ‘Devices and Printers’ option.
  • Thereon, under the list of the available printers, right-click on your Brother printer model number.
  • Now, click on the ‘See What’s Printing’ under the list.
  • Moving ahead, click on the ‘Printer’ option available on the extreme left side of the screen.
  • Now, you can see the ‘Use Printer Offline’ option.
  • If you see any tick sign in front of the option, then immediately click on the option to uncheck it.
Solution 4. Stop and Restart the Print Spooler Service

Restarting the print spooler services can also be a solution for solving the Brother printer offline error. Given below are the steps that you can easily follow to restart the print spooler services.

  • First of all, open the windows run command on your PC by pressing the “Windows + R” keys together.
  • Type “Services.MSC” in the insert field and click on the “OK” option.
  • It will now redirect you to the services page.
  • Now, you can see all the services on the right side of the screen.
  • Moving ahead, search for the ‘Print Spooler’ option and right-click on it.
  • After that, click on the ‘Stop’ option.
  • Now, navigate to the windows file explorer by pressing the ‘Windows + E’ keys together.
  • Type this location in the search field C:\Windows\System32\spool\PRINTERS and then click on the search icon.
  • The next step is to delete all the files available there. For that, press the ‘Ctrl + A’ keys together and then press the ‘Delete’ key.
  • Now, jump back to the print spooler option and again do right-click on it.
  • After that, click on the ‘Start’ option to run the spooler services again.
  • At last, you must make sure that you have selected the type of spooler as ‘Automatic.’

Now, check if the Brother printer offline problem has been resolved by following the above steps or is it still occurring. In case, if you are still facing the error, then jump to the next solution.

Solution 5. Check the Connection Between Your Brother Printer and PC

The next solution is to check the Brother printer is properly connected to your PC. For checking the connection, below mentioned are the steps that you can easily follow to get the process done.

  • If you establish the connection through the USB cable, then you must ensure that the cable is properly connected and tightened between the printer and computer.
  • Try to establish a direct connection instead of a hub.
  • Check that the printer and router point are properly connected through the Ethernet cable.
  • In case you have established a wireless connection, then make sure to print the network configuration page to check the IP address.

If you still face the Brother printer offline error in windows 10, move on to the next remedy.

Solution 6. Update The Brother Printer Driver

Using the outdated printer drivers can also be a reason which led to the occurrence of the Brother printer offline error. So, here are the steps that you can easily follow to update the brother printer driver to the latest release.

  • First, right-click on the ‘Windows Start’ icon available at the extreme bottom left side of the screen.
  • Thereon, click on the ‘Device Manager; option.
  • After that, search for the ‘Print Queues’ option under the lists.
  • Now, perform a double click on the option, and then it will expand the print queues list.
  • Moving ahead, search for the printer driver option and right-click on it.
  • Then click on the ‘Update Driver’ option.
  • Afterward, select the ‘Browse My Computer For Driver Software’ option.
  • Now, click on the ‘Browse’ option, select the folder where you want to save the driver updates, and then click on the ‘OK’ option.
  • This will commence the updating process on your screen.
  • Once the updating process ends, click on the ‘Done’ option to exit the window.

Once you are done with performing the steps mentioned above, then check if the brother printer offline error has been resolved or not. Following all the above mentioned solutions will definitely help you to resolve the Brother printer offline error in windows 10.

Read Also: How to Setup Canon Printer to Computer

Ending Note

We hope you find this blog well. In this blog post, we have tried our best to provide you with authentic and useful information about resolving the Brother printer offline error in windows 10. Above, we have listed six tried and tested solutions you can easily follow to resolve the problem.

Frequently Asked Questions (FAQ)

1. Why does my Brother printer goes to offline mode?

A: If your Brother printer is facing an excessive workload or if there is an issue with the printer driver, then your Brother printer can go to offline mode. In that case, you must try to leave the printer idle for some time and then try to print again.

2. Why my Brother printer is not printing color?

A: If the printer’s ink cartridges are empty in your Brother printer or if the ink cartridges are not installed properly, then it might lead to the Brother printer not printing color problem. You can resolve this problem by replacing the ink cartridges with new ones and putting them in the right place.

3. What is the default password of my Brother printer?

A: If you cannot find a label preceded with the ‘Pwd,’ then the default password of your Brother printer is ‘initpass.’

4. Why am I not able to connect my Brother printer with a PC?

A: First, check the connection between the Brother printer and your computer. After that, verify the printer driver settings and try to process a print command from another device. At last, restart your brother’s printer and computer.

5. Where Can I find the WPS pin on my Brother printer?

A: To find the WPS pin on your brother’s printer, press the Network option and then press the WLAN option. Thereon, press on the ‘WPS w/PIN Code,’ and then the LCD panel of your Brother printer will display the eight digit PIN.


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Admin is a subject matter specialist @247printerhelpline.com Being a prolific content expert with a significant amount of experience, his writings on top directory categories in the United States are getting recognition among customers across the Globe. In addition to being a well-known writer, admin has expertise in SEO and SMO strategies.

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